Always by your side: XPENG Assistance.
Enjoy unlimited freedom. With XPENG Assistance, we guarantee your mobility in Switzerland and across Europe – 24 hours a day, 365 days a year.
The XPENG Mobility Promise.
When you buy a new XPENG, you’re automatically covered. Our breakdown assistance ensures that your journey can continue as quickly as possible in the event of unforeseen circumstances.
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24/7 emergency service
Available round the clock, 365 days a year.
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Roadside assistance
Quick repairs by our experts.
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Towing and recovery service
Transport to the nearest authorised XPENG service partner if it is not possible to continue the journey.
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Europe-wide coverage
Coverage in Switzerland, Liechtenstein and throughout Europe*.
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Comprehensive alternative transport arrangements
We organise and cover the cost of alternative travel options for you – whether by courtesy car, hotel accommodation, train or taxi.
All services in detail
In our assistance leaflet, you will find all the information you need about additional services such as car hire, hotel accommodation and return travel options.
